Turbulent year with flight delays and cancelled flights

Some reflections regarding flight delays and cancelled flights   Finally Christmas Eve and time for some Christmas vacation. It has really been a turbulent year. Travelright started their business in February and the number of delayed flight passengers seeking Travelright help has literally exploded since then. I’m very impressed by Travelrights technical platform with IT […]

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Swedish family is asking the Swedish Supreme Court to answer the question whether technical failure constitutes extraordinary circumstances when determining passengers right to compensation for flight delay

The UK Supreme Court decided October 31 in the case “Jet2.com vs Ronald Huzar ” the question whether technical problems with aircraft constitutes extraordinary circumstances defending Airlines from passengers claims for flight delays. Jet2.com vs Ronald Huzar regards an unexpected problem with an electrical wire in one of the fuel filters to one of the […]

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Norwegian Faces Claims Over Dreamliners

Wall Street Journal Business Norwegian Faces Claims Over Dreamliners Claims Run to Hundreds of Thousands of Dollars from Disgruntled Passengers By Christina Zander Updated Aug. 20, 2014 6:41 p.m. ET Passengers are demanding hundreds of thousands of dollars in damages from  Norwegian Air Shuttle  NAS after suffering lengthy delays due to technical problems with the […]

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For how long can the airline defend themselves with “extraordinary circumstances” for a flight delay?

How long can the airline defend themselves with “extraordinary circumstances” for a flight delay? Airlines frequently use the defence of “extraordinary circumstance” even at subsequent follow-delays. How long can they under EU law do this? The general rule as stated in the Court of Justice of the European Union ECJ case C-22/11 Finnair Oy v Timy Lassooy provides […]

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Norwegians Dreamliner problems have caused flight delay compensation liability exceeding 12 Million euros for Norwegian

Until end of September 2013 Norwegian according to Swedish Business paper Dagens Industri managed to cause 73 delayed flights out of 93 performed long haul flights with the Dreamliner. Norwegian’s total flight delay liability for these 73 delayed flights exceeds 12 M euro. According to a survey performed by Swedish Air Passenger Assistance Agency TRS Travelright […]

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