This Easter Holiday many passengers will suffer both train- and flight delays

This Easter Holiday many passengers will suffer both train- and flight delays. As flight passenger you have right to assistance as well as economic compensation

Norwegian delay

When suffering flight delays you have according to EU Regulation 261/2004 the right to free phone calls, emails, refreshments, meals and if necessary accomodation and transport to hotel if the flight delay is 2 hours or more at flights up to 1500 km, three hours or more at all longer flights within EU and all other flights between 1500-3500 km and four hours at flights over 3500 km in and out of EU.

If the flight delay is longer than 5 hours and you decide not to continue your journey you are entitled to  a refund of your ticket and to be transported back from where you started your journey.

If you arrive to your destination more than three hours delayed you have right to compensation for flight delay between 250-600 euro, if the airline cannot prove that the delay is caused by extraordinary circumstances and that they have taken all reasonable measures to avoid the delay.

 

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